5

They did a wonderful job with my new car. They identified issues and repaired them quickly with affordable pricing...I will be using them again

5

Highly recommend CarNerds! Professional, knowledgeable and honest team. They quickly diagnosed and fixed an A/C issue that I had been dealing with for years after other shops couldn’t solve it. They also took care of several other issues, and the car now drives better than it has in years. The whole experience was smooth, communication was great, and the quality of work was excellent. I’ll definitely be coming back for future service.

5

(Translated by Google) They did a perfect job on my Kia Optima Hybrid. They replaced the ABS fuel pressure pump, which is electronic and required adjustment! THANK YOU!!! You saved my car 🎉🎉🎉 (Original) Hicieron un trabajo perfecto en mi Kia Óptima Hybrid. Cambiaron la bomba de presión del líquido de combustible del ABS, que es electrónico y requería configuración! GRACIAS !!! Salvaron mi carro 🎉🎉🎉

5

This is what I've come to expect: CarNerds provides trustworthy, conscientious service. They find problems and solve them. I trust them.

5

I can’t say enough great things about Car Nerds! From the moment I called, I knew I was in good hands. Everyone I spoke with was friendly, professional, knowledgeable, and genuinely willing to help. From the owner to Liz, and the entire staff, everyone made the process smooth, stress-free, and enjoyable from beginning to end. The owner truly went above and beyond to take care of me every step of the way, making sure I was informed, comfortable, and completely satisfied from start to finish. Liz was especially amazing—she kept me updated throughout the entire process, communicated everything clearly, and was always quick to respond. Her excellent communication and customer service made the whole experience even better. My Jeep had been making a strange noise while I was driving, but I had no idea what was causing it. I brought it in, and the team took the time to thoroughly inspect it, quickly diagnosed the problem, and explained everything clearly. Best of all, the inspection and diagnosis were completely free. They figured out that the issue was the rear driveshaft and replaced it quickly at a great price. I really appreciated their honesty, transparency, and expertise throughout the entire process. On top of that, the owner even had his staff buff out a scratch on another one of my vehicles at no charge. That level of generosity and customer care is hard to find these days and truly shows how much they value their customers. It’s refreshing to find an auto shop that’s honest, transparent, and truly committed to exceptional customer service. The level of care, integrity, and professionalism I experienced is outstanding. I’ll definitely will be bringing my other vehicles to Car Nerds for future maintenance and repairs without hesitation. If you’re looking for quality work, fair pricing, and people you can genuinely trust, I highly recommend Car Nerds. They’ve definitely earned a customer for life!

5

This place is very professional and responsive. They were able to get to my car next day and get it diagnosed. I would go back to them for sure.

5

I had a wonderful experience here! After my accident, the team at car nerds made the whole repair process completely stress-free. The staff explained every step clearly and handled all the back-and-forth with my insurance. My car looks brand new, the paint match is perfect, and the repair was done right on schedule. Highly recommend!

5

Always trustworthy and they do great work. My car, now 14 years old, is still running great. It's been completely in their hands for ~10 of those years.

5

Honestly best customer service I ever had servicing my car in this area 👍 lovely personalities and quality care

5

Matt and his team at Car Nerds Santa Monica provide the best service at the best prices! I brought my 2010 Prius in for a brake sensor issue, and they ordered a new part and repaired it within 24 hours. Can't guarantee that timeframe every time, of course, but they were fast! Their pricing was fair, and they even called me to confirm if they could use another needed part that would be $50 more - I appreciated them calling me about a number this small (for car issues, that is). They truly care about their customers!