5

You guys are always helpful whether I just need some air in my tires or a hazard light went on. Also very communicative when my car is in the shop as far as time frame and cost.

5

Finding a reliable mechanic who works with a Prius isn’t an easy task, and I really don’t like going to the dealership. I spoke to Matt, the manager, and he helped me change my 12 volt battery within less than 30 minutes and at a great rate. I loved my experience so much that I decided to get my car and my husband’s car serviced here going forward. Thanks guys for the great customer service!

5

After 1 phone call I was at ease. I asked for a quote over the phone, not normally given, and received a response that had me in the door the next day. They stood by the quote and delivered beyond my expectations. I've been back for other repairs and have received top notch treatment each time. I would recommend them highly for great work, on time delivery and fair, honest prices for the work completed.

5

Thanks for good service always.

5

Great service! I appreciated how quickly they were able to service my car.

5

Super quick service! Thank you.

5

These guys used to take care of my old 4Runner back in the day but I loved away. Now that I’m back in the area and with a new 4Runner, I knew exactly where to take it.

5

What a great experience with these guys. Honest and very capable mechanics. Throwbacks. I initially took my car to Pep Boys in Rancho Park to buy a tire and have it installed. The car was running perfectly and has never had any engine trouble in 5 years. As I drove away, the car suddenly had engine problems. This was really weird because the hood never should have been opened to fix a tire. I returned to the location and asked Pep Boys how I could suddenly have engine problems. They denied even opening the hood. They diagnosed the problem as an electrical problem and that likely I would need to replace the hybrid battery system ($2500 cost). The car now would not start. I had to have the car towed to Car Nerds in Santa Monica to get a second opinion. Matt and Rony at Car Nerds identified that Pep Boys disconnected the tube to the mass air flow sensor (likely in an effort to up sell me a new air filter) and failed to reconnect it, causing the engine trouble. True story; I know, hard to believe. Car Nerds fixed this apparently serious problem with my car that Pep Boys in Rancho Park caused and could neither diagnose, nor fix. It took Rony and Matt less than 5 minutes to diagnose and fix the problem - which was so easy for them that they refused payment (I insisted they accept a nice tip). What a pleasure to deal with old fashioned honest and capable mechanics! I am grateful that I met them and will now go to them for any car repair needs.

5

Great place to get my Prius serviced; expert service, friendly and reasonably priced.

5

Fast, honest, pleasant, reasonable. The only place I’ll ever take my car.