5

Car Nerds are honest, reliable, and reasonable. They help us maintain both personal and work vehicles, and are always accommodating and transparent. Highly recommended!

5

Car Nerds in Santa Monica did an incredible job diagnosing and fixing a frustrating electrical issue on my 2020 Audi Q3. What started as a windshield wiper malfunction turned out to be rodent damage to the wiring harness, which can be really tricky to fully track down. The team kept digging even after an initial wire repair didn't fully solve it, methodically working through the electrical system until they resolved the problem. What impressed me most was their honesty on pricing. The initial estimate ended up being far below the actual amount of diagnostic work and labor required, but they still honored that original quote. That kind of integrity is hard to find in an auto repair shop / mechanic. I will continue going for my car service and future car repairs and highly recommend them.

Thank you so much for the thoughtful review, Andrew! Electrical issues can take some serious detective work, and we’re glad our team was able to keep digging until we found and resolved the rodent damage affecting your Audi Q3. We especially appreciate you recognizing the time, care, and integrity that went into the repair. Standing behind our word and being fair with our customers is incredibly important to us. Thank you for trusting Car Nerds. We’re grateful to have earned your continued business and recommendation!

- CAR NERDS
5

Thankful they could fit me in very last minute. They also have a good deal with a car rental company that will come and pick you up if you need to leave your car overnight. Very happy with the service.

5

Always excellent work, excellent prices -- and fast! Since discovering Car Nerds I won't go anywhere else.

5

TRUSTWORTH AND HONEST.. Those words are rarely uttered in this industry but in this case they are 100% exact. From Li through the owner Everyone is up front honest and fair. The communication was excellent as I started off via Yelp back and forth and then rolled over to a phone call in order to schedule then the day prior to the schedule I received a text message to verify my site visit the following day I was able to reply to the text without any problems. Upon entering spoke with Liz Hand it over the keys pulled up a seat. Another huge plus is the ambiance of this place from the signed photographs on the wall to the video games to the computer workstations and Internet access that you can use while waiting They definitely understand what the customer is looking for when it comes to auto service. Within an hour and a half to two hours which is what was quoted for the full car inspection for my Toyota Prius everything went better than I could have ever expected or have ever had at any other service location. They've learned a lot at the Santa Monica location where they started at and now they are in the South Bay so if you have a car that you need work done on especially hybrids or Teslas Or maybe you even need appi done prior to purchase. I can't say enough good things This place is excellent I will definitely be back and tell as many people as I can about it. All of the employees seem honest and upfront and ready to help even hearing a few of them on the phone with customers that have cars in the shop with them already was very reassuring as there is no sales pitch or upsell attempt. You're going to get honest trustworthy and legitimate car service here. Again I cannot say enough positive things about them Give them a shot

5

Happy with Car Nerds. My 2009 Prius A/C was losing its cooling power and needed a complete recharge. Matt communicated the timeline and cost clearly. Appreciate the excellent work and service!

5

The owner was extremely transparent and the diagnostic was free for the first hour. The owner was attentive to the safety of my car

5

The team there are lways looking or cost-effective solutions and go out of thier way to do this. I trust them a lot - this is rare in automotive servicing. FOr example I was using only authorized Dodge servicing for my Challenger but after a series of bad and extortionately priced experiences I switched to Car Nerds as they are close to my office and have a history of working with our Red Bull fleet cars.

5

Fantastic repair experience. These guys are the real deal. I was certain I had a major transmission problem but the checking and rechecking CarNerds did proved it was a pretty simple fix. Dropped the car off early morning and it was fixed and ready to go just after lunch time. Very reasonable charges for what they did. These guys will be my “go to” resource long into the future.

5

After experiencing an issue that prevented me from making calls through my Lexus, I took the car to the dealership and left it there for an entire day. They recommended replacing the DCM system at a cost of approximately $2,300. I took my car to Car Nerds this morning, and within two hours, they called to let me know that the issue had been resolved—without replacing the DCM. All they had to do was disconnect the negative battery cable and reboot the system. That was it! I paid only $98, saving me more than $2,100! I’ll definitely return to Car Nerds for regular maintenance and other services. Thank you, Car Nerds, for saving me so much time and money!