Was referred by a friend, and would be more than happy to refer them another. Customer service is excellent.
Great and friendly service. The team there is always busy but find a cost efficient and great quality repair for your Toyota’s. Plus most recently they surprised me with work done under my initial quoted amount!
I trust Gil. Having a Prius has been trouble-free until it got over 210,000 miles. Then the diagnostic skills of Gil and his nerds have been essential.
Efficient and friendly, and they know their stuff.
Really wonderful! Scheduling an appointment online was simple and when we arrived Gil and his team were super efficient at diagnosing the problem. The price was fair and they didn’t try and up sell anything extra. I really appreciate the attention to detail.
Fellas, As always you were more than good to me. I'm only sorry that I had you chasing your tails for no good reason. Marilyn and I were in the car together several days prior to our dropping off the car and I really felt that the AC wasn't pumping out nearly enough to cool down the interior. Well, you proved me wrong and sent me on my way, a happy guy once again. Thanks, Glyn
These are the most trustworthy mechanics I've had in my 20-plus years of owning a vehicle--and I'm extremely discerning (even more than I am with dentists). I live in Hollywood but travel to Santa Monica (and take a Lyft back if I leave my car overnight) just for their excellent service and affordable prices. My understanding is that they were started by a former Toyota dealership mechanic who found the dealership to be overcharging, so he decided to start his own place where he could offer specialized knowledge for reasonable prices. I currently own a Prius, but I'd bring any make of car here.
One of the things I most appreciate is that they will talk to you about which repairs need to be done urgently - or are necessary for long-term health of the vehicle - and those that you can get by without addressing if your car is older and you simply cannot afford to fix every minor issue that inevitably ails an aging vehicle. That earns my trust. The last time I was there, they threw in wiper blades for free, given that I'd hair a fair number of repairs done. But this isn't a place where you need to bargain for freebies or lower prices (which I've done pretty much everything other place I've taken my car) - the prices they give you are incredibly fair and you will come away with your money's worth.
I've been bringing my Prius to Car Nerds for 5 years now. I always make an appt a few days before and even though I could come on a Saturday, they fit me in. Always easy and always good work.
Ive been using them since they have opened and they are great and responsible. Marlon has since to servicing my car since I bought it in 2005
Efficiant and professional
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